The fix, in short
Check status and alarms. Look at the transponder's status lights or app for errors: no MMSI, no GPS, antenna fault (VSWR), or silent mode. Turn off silent mode if it's on.
Confirm the MMSI and boat details. Make sure the MMSI and vessel details are programmed. In some regions only a dealer can program a Class B unit.
Check the GPS source. Most transponders need their own GPS antenna. Check it has a clear view of the sky and a fix.
Inspect the antenna and coax. Check the VHF or AIS antenna, cable and connectors for corrosion and water. If you share the VHF antenna, use a splitter designed for AIS. Milltech advises keeping a dedicated AIS antenna at least about 6 feet from other VHF antennas.
Test with a nearby boat. Ask a nearby boat with AIS to confirm they see you, since online tracking sites depend on shore receivers in range.
Check plotter settings. If the transponder is fine but targets don't show, check the plotter's AIS data source and display filters.
Written by Sailor Cruiser crew. General guidance, not an inspection of your boat.
Equipment involved
- Navigation electronics: Class B AIS transponder or receiver, GPS antenna, VHF/AIS antenna, splitter and chartplotter
Related guides
- Guide: Plotter, radar, or autopilot drop offline together
- Why does my VHF radio have poor range?
- Why has my chartplotter lost its GPS fix?
- All ten public guides
Sources
Background reading we checked while writing this answer. The wording above is our own.
- Milltech Marine: Where's my boat? A troubleshooting guide for Class B AIS
- Raymarine: AIS700 troubleshooting guide (PDF)
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