The fix, in short
Take the load off. Ease the line and move it to another winch or clutch before taking anything apart.
Strip the winch. Follow the maker's service guide, and work over a towel so small parts can't fall overboard.
Clean everything. Wash old grease and salt from the gears, bearings, pawls and drum with a degreaser, then dry the parts.
Oil the pawls, grease the gears. Harken's guide is clear: grease gears and roller bearings with winch grease, but use only light oil on pawls and springs. Grease on pawls is a common cause of a winch that turns both ways.
Replace worn springs and pawls. Replace any spring that's broken or weak and any pawl that's chipped or worn.
Reassemble and test. Reassemble and check that the drum turns freely one way and locks the other before loading it.
Written by Sailor Cruiser crew. General guidance, not an inspection of your boat.
Equipment involved
- Deck hardware: Sheet, halyard and primary winches, pawls, springs, gears and roller bearings
Related guides
- Why is my roller furler hard to furl or jammed?
- Why does my anchor windlass click but not turn?
- All ten public guides
Sources
Background reading we checked while writing this answer. The wording above is our own.
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